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Shipping And Returns

Shipping

All products have FREE worldwide shipping via DHL express. Items will typically be shipped out within 2 working days.

Customs taxes and duties may apply to shipments and Ventus Watches  will not be responsible for these fees.

Returns

You will be able to return the product within 7 days of receiving your order. Please inform us within 7 days of receiving the product about your intention to return it. Return shipping will be borne by the customer unless the product is defective, of which shipping will be covered by us. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the

approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.